Responsible Gambling at Fitzbet Casino

Our tools, commitments, and resources for safer gambling.

Our Responsible Gambling Tools

We hold a full UK Gambling Commission licence (#057513), and responsible gambling is a core operational requirement — not an optional extra. We provide the following tools in every player account, accessible under "Responsible Gambling" in your account settings. All tools take effect immediately when set, and deposit/stake limits cannot be increased immediately — they require a cooling period of at least 24 hours to increase, protecting against impulsive decisions.

Recognising Problem Gambling

Gambling problems develop gradually and are often hard to spot in yourself. The following signs may indicate that gambling is becoming a problem: spending more time or money gambling than you intended; chasing losses by placing larger bets; using gambling as an escape from stress, anxiety, or low mood; hiding your gambling from family or friends; missing work, family commitments or paying bills late due to gambling spending. If any of these apply to you — or someone you care about — support is available now. BeGambleAware has an online self-assessment tool that takes 5 minutes and gives you a clear picture of where your gambling sits on the risk scale.

Our responsible gambling team monitors account activity for patterns that suggest potential harm — large sudden increases in deposit frequency, late-night sessions, repeated bonus forfeiture, or rapid bet-size escalation. When these patterns are detected, we send a wellbeing check-in email and may temporarily restrict certain features pending a support conversation. This is not a commercial decision. It's a UKGC compliance obligation and a reflection of our genuine commitment to player welfare. If you receive such an email, please engage with it — it's confidential and your account is not at risk for responding honestly. For free, independent advice on managing gambling, GamCare operates a 24/7 helpline at 0808 8020 133.

Free Support Resources

Protecting Children and Vulnerable People

We use multiple layers of age verification at registration. Our third-party verification system cross-checks submitted details against electoral register data, credit reference databases, and other public records to confirm identity and age. Players who cannot be verified electronically must submit document proof before accessing any gambling functions. We recommend that parents and guardians use parental control software to restrict access to gambling sites on shared devices. Tools such as Gamban, Net Nanny, and Bark can block gambling content across all browsers on a device. If you have concerns about a child accessing gambling sites, contact our support team immediately.